SMaRT

 

SMaRT: Your Legal & Strategic Sickness Management Solution

At Hessington Health, we understand how vital it is for organisations to manage employee sickness absence in a way that is legally compliant, transparent, and supportive of both the employee and the business. That’s why we use SMaRT – our Sickness Management and Reporting Tool – a secure, centralised system that empowers our clients to effectively log, track, and act on staff absence data.

What is SMaRT?

SMaRT is a purpose-built digital platform designed to help employers meet their legal obligations around sickness absence, while enabling early, proactive intervention to support employee wellbeing and reduce long-term absence risk.

It provides a real-time record of all absence reports, securely storing details and linking them to occupational health referrals, return-to-work plans, and manager reviews. With built-in alerts and timelines, SMaRT ensures no step is missed in your duty of care or compliance responsibilities.

Why is SMaRT Important?

Under UK employment law, employers are required to:

  • Maintain accurate sickness absence records,
  • Engage with employees fairly and consistently,
  • Make reasonable adjustments under the Equality Act 2010, and
  • Prevent risks under the Health & Safety at Work Act 1974.

Failure to do so can lead to legal claims, employee dissatisfaction, and poor organisational performance.

SMaRT supports your business in navigating these responsibilities by:

  • Ensuring documented, GDPR-compliant records,
  • Prompting timely referrals to Hessington Health’s occupational health clinicians,
  • Supporting managers to make fair, evidence-based decisions,
  • Reducing the risk of tribunal claims and costly disputes.

By using SMaRT with Hessington Health, you benefit from:

  • Early intervention: Automatic prompts enable faster support and reduced long-term absence.
  • Transparent processes: Avoid inconsistency with a standardised, fair procedure across all departments.
  • Integrated OH support: Instant referrals to our clinical team for expert input.
  • Reduced HR burden: Less admin, more insight – freeing up your HR team to focus on people, not paperwork.
  • Compliance peace of mind: Stay aligned with UK employment law and health & safety regulations.

If you’re a current Hessington Health client, you can access your SMaRT dashboard using the secure login link below. Please ensure you have your username and password ready.

Report Sick day – SMaRT Portal

For any login issues or to request a new account, please contact your dedicated client service manager or email us at [email protected].

Investing in Sick Leave Surveillance could really benefit your organisation.

SMaRT Absence Management is an advanced cloud based system that manages organisational sickness records and produces essential reports in order to highlight sickness trends within the organisation. This tool can be used to identify the following:

  1. Bradford Factor scores for all employees
  2. Drug & Health Screening schedules
  3. Reporting of incidents to RIDDOR
  4. 19 Unique characteristics for your company identified for sickness profiling
  5. Full medical support to companies that require it
  6. There are 2 subscription options. Using the web based system alone or with Dr-Call. The additional Dr-Call option involves the company assigned Doctor calling all employees that have reported a sick day
  7. The subscription based system is 256 bit encrypted

Your organisation will also have the benefit of an Occupational Health trained Doctor providing advice and guidance in areas that require action. We have extensive experience with assisting companies in dealing with their problems with sick leave absence. We work closely with the HR department or a company administrator. We provide a protocol for staff to follow and this is monitored by a designated company Doctor. The company receives quarterly reports and the Doctor plays an active role in supporting the company and the employees. Our statistics show that for the average company we have reduced the average number of sick leave days per employee of 8 days a year to 1.8 days a year.
This service starts from £100 per month. As a tax deductible expense the actual cost of this service can lead to significant cost savings for your business.
For a quotation please visit: https://hessingtonhealth.hostings.co.uk/smart/

What Is The Economic Cost Of Sickness Absence?

The economic cost of sickness absence is over £100 billion a year. Wellness in the workplace is important because the HSE estimates that muscular disorders are responsible for 9.5 million lost working days in 2005/6, 13.8 million working days lost in 2006/7 due to work related stress. Stress and low back pain costs the British economy £3.7 billion and £5 billion per year respectively. According to the Confederation of British Industry, sickness absence can cost roughly £495 per employee per year which can be a particularly high cost for a small to medium sized enterprise.

Existing members can sign-in here